Return/Exchange/Cancellation Policy
Return/Refund/Exchange/Cancellation
RETURN/REFUND/EXCHANGE POLICY
DISCLAIMER- IN ORDER TO BE ELIGIBLE FOR OUR EXCHANGE/RETURN POLICY, WE REQUEST YOU TO ENSURE THAT THE PRODUCTS ARE UNUSED, IN THE SAME CONDITION THAT YOU RECEIVED IT AND IN THE ORIGINAL PACKAGING. FURTHER, WE REQUEST YOU TO SHOOT AN UNBOXING VIDEO AND SEND IT TO US AT 9464632207.
Refund Eligibility: -
Refunds are available for unused and unopened products within 7 days of purchase.
How to Request:
-Contact us at earthlybloomdotcom@gmail.com with your order number and reason for the refund. Photos/ Unboxing video will be requested.
Exclusions: -
-Used or opened products, gift cards, and sale items are non-refundable.
Refund Process: -
-Approved refunds will be processed within 4-7 business days to the customer by his/her preferred payment method. The amount will be credited to your preferred account within 5 working days.
-Shipping fees are non-refundable.
Cancellation policy-
To cancel your order, please email us at earthlybloomdotcom@gmail.com with your order number within 2 hours of order placement.
Note: Once the order is shipped, cancellations are not possible.
International Orders
We offer flat-rate international shipping of INR (amount) worldwide. Please note, this may vary based on weight.
The estimated delivery time is 3-4 weeks. Any applicable customs charges are the responsibility of the customer.
Please note, international orders are not eligible for returns or exchanges.
Exchange:-
If you are looking to exchange your order for the following reasons, we are here to help!
- You received a wrong product from our end.
- You received a defective product from our end.
You may opt for exchange within 10 days from receiving your order.
Note:-
1.Sale items are final and not eligible for returns/exchanges. However, replacements will be provided in case of major production defects.
2. Prints and Colours:- All photographs are captured to closely resemble the actual product. However, slight color variations may occur due to screen settings or lighting. Please note, exchanges or returns will not be accepted for color or print discrepancies.
CONTACT US
Address – Arunodayam, Attaramoola, Payattuvila PO, Balaramapuram, Thiruvananthapuram, Kerala, India -69550
Why choose us?
We at Earthly Bloom bring together power packed ingredients to give results without compromising the quality of the products.
We not just bring together ingredients but share the complete ingredient list in public so that you know what goes into your skin, hair and body.
Best quality products at an affordable price is our promise. And the results will keep you glued to our products till the last ounce, just to repurchase them.
How do we bring our products?
We always make a rough idea of what we want to solve.
From the problem arises the solution.
With the solution we decide on ingredients.
Once the ingredients are selected, we check on the best way to incorporate the ingredient to the routine in the best way possible.
There, a product is born which solve the problem effectively in the best way possible.
Where are the products made?
All our products are made from certified labs with sterile and hygienic environment to ensure non-contamination, effectiveness.
We also choose laboratories based on our vision of no animal testing.
we are NOT chemical free
From air we breathe to food we eat, what we see to what comes up in our mind everything comprise of chemicals and chemical reactions.
No products can be 'CHEMICAL FREE' ever and we don't claim it now or ever will we.
Our products are made from Chemicals that are safe to use on skin, hair and body in safer concentrations to ensure results without compromising on safety.